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Why entrepreneurs should journal: more than just words
Journaling is an ancient practice with timeless benefits—and it’s gaining renewed attention among modern entrepreneurs. It’s not just a way to capture fleeting thoughts; it’s a powerful tool that can sharpen your focus, boost your mental resilience, and help you...
The benefits of writing on paper
In an age where digital tools dominate how we communicate, learn, and work, handwriting may seem like an outdated practice. Typing is faster, more convenient, and easily searchable—so why should we still write by hand? The answer lies in how...
Journaling is an age-old practice that has stood the test of time. From ancient diaries to modern guided journals, the simple act of writing down your thoughts has proven to be a transformative tool for self-reflection, personal growth, and emotional...
Founder Notes
#15 How customer personas can seriously upgrade your service
Using personas to train your team can be a game changer. If you want your people to really tune in to different types of customers and adjust their approach accordingly, personas are your best friend. I’ve used them for years...
#14 What Amazon, Nike, and Disney know (and you can use too)
Pay close attention to today’s Founder Notes. I want to share some of the secrets behind how the big players use the compound effect of happy customers. Growing a business isn’t just about acquisition. Everyone is fighting for attention, but...
#13 Why fewer hours doesn’t mean less value
This happens all the time: A client compares two quotes with roughly the same total price. But while one party includes a significant number of hours, the other proposes far fewer. The logical question that follows: Why am I paying...
#12 - 7 Small habits to make your business run smoother
Today I want to share a few simple but surprisingly effective habits that helped our agency run smoother and deliver better quality. We trained our people in these habits, built them into our workflows, and stayed sharp on execution. I...
#11 How to Keep Your Head Cool as a Founder
You might recognize this situation... I used to wake up multiple times each night, struggling to fall back asleep. Every time, it was something new — an issue, idea, or situation that hijacked my brain. Having a small child didn’t...